Shipping Policy
Processing
Orders are processed within 1-2 business days of payment confirmation. Orders placed on weekends or holidays are processed the following business day.
Shipping Methods
All orders ship from Greeley, Colorado via trackable carrier (USPS, UPS, or FedEx) with tracking details emailed once the label is generated.
Transit Time
Domestic delivery typically arrives within 3-7 business days after processing. Transit times may vary based on carrier, destination, and external factors outside our control (weather, carrier delays, etc.).
Shipping Rates
Flat-rate domestic shipping. Free shipping is available on qualifying orders above the listed threshold displayed at checkout.
International
We currently ship within the United States only.
Damaged or Lost Packages
Contact info@staging.phaseonelabz.com immediately if a package arrives damaged or does not arrive within 30 days of shipment notification.